Media Library

The Liveclicker Media Library is your central location to store images and videos used in your Liveclicker campaigns. Whenever an image or video is uploaded into a campaign from a location other than the Media Library, it is automatically stored in the Media Library.

The Media Library

1. The Media Library is available under the menu RealTime Content > Media Library:

2. In the Media Library you can view all your assets and manage your folder structure, search for assets or upload new videos or images:

Note: Videos in the Media Library that didn't have any plays in a 3 month period will remain dormant until selected again (they are still in the library and visible but displayed slightly different), and it takes 24h for the assets and the embed code to be regenerated. This also applies to LiveVideo campaigns that didn't receive any requests for 3 months. It will take 24h to regenerate the embed code once the campaign is accessed. Please contact support in case you have dormant videos

3. Click on an asset in the overview to get a preview of the asset:

4. From the preview, you can see when it was uploaded, the dimensions and in which campaigns it is being used. You can also rename or delete the asset. Deleting the asset will not affect the campaigns that are currently using it.

Note: In the preview of a video asset, you can generate an image or an animation from a frame in the video. Use the button Generate new image to select a specific frame in the video and save it as an image. For an animation, click the button Generate new animation and select a starting and an ending frame and then save it is an animation.

 

Managing assets in the Media Library

Uploading assets to the Media Library allows you to easily use and re-use these assets in your Liveclicker campaigns.

Uploading videos

1. To upload a video, click the button Upload new video asset.

2. A dialog pops up to select the source of the video. You can choose to upload from your desktop, TikTok, YouTube or enter a custom URL:

  • Desktop — Give a name to the video and click Add video to select a location and the video on your desktop. Once selected, click Start upload to load the video into the Media Library.

  • TikTok — TikTok videos have a limited width of 576px. Give a name to the video and enter the TikTok URL, then click Upload.


  • YouTube — This is currently unavailable due to YouTube restrictions.

  • URL — Give a name to the video and enter the URL. Then click Upload.

Uploading images

1. To upload an image, click the button Upload new image asset.

2. Choose between uploading an image from your desktop or from a URL:

  • Desktop — You can drag and drop images from your desktop or navigate to the Desktop using the button Choose image assets to select one or more images from the desktop and upload them.

  • URL — Give a name to the image and enter the URL. Then click Upload.

 

Access Media Library assets

1. In every location where you can upload an image or a video, you will notice a Media Library button.

2. Click this button to open your Media Library and choose one of your image or video assets for your campaign.

Note: Videos from the Media Library that didn't have any plays in a 3 month period will remain dormant until selected again, and it takes 24h for the assets and the embed code to be regenerated. This also applies to LiveVideo campaigns that didn't receive any requests for 3 months. It will take 24h to regenerate the embed code once the campaign is accessed.